michael, April 7, 2008

We just wanted to let you know we’ve updated Logaholic to version 2.0 RC10.

One major change is that Logaholic now correctly detects Microsoft’s ‘cloaked’ web crawlers. Yes, Microsoft has done it again. They seem to have unleashed a wierd version of their ‘livebot’ spider a while ago.

I guess it travels slowly because we did not notice it before, but since a few weeks, it’s all over the place. It hits a site from a whole range of IP addresses and does not even identify its self as a crawler, it looks exactly like a regular visitor. However, they all come from one IP range and only if you resolve the ipnumber it’s origin is revealed as ‘livebot-xx.search.live.com’

The previous version of Logaholic will not detect these new livebot requests as crawlers and since they come from potentially hundreds of different ipnumbers, your stats can be seriously inflated and your top keywords report filled with sex and drug related junk keywords, courtesy of microsoft.

We’ve fixed it so it groups all requests from the IP range to a single visitor and classifies it as a crawler so it’s filtered out of things like keyword reports.

Other changes:

– Updated charts files to latest version
– Fixed return visitors bug when we have a lot of crawlers
– Started detecting new livebot based on ip range, merging to one ip
– Filtered out crawler request in search engines report
– Now deleting global settings correctly after delete
– Accurate log file esitmates now work on multiple files
– Actionmenu links to trends now always displays more than 1 day
– Fixed error reporting level
– Added a ‘hide’ feature to disable parts of the software, i.e demo mode (see hide.php)
– Improved handling of long urls and keywords
– Improved report table headings
– Added date selection back in notes system.
– Added last 24 hours to quickdates
– Added loading indicator in funnel reports
– Removed crawlers from funnel stats
– Improved visual mode
– Changed Top Pages reports
– Added most crawled pages report
– Fixed some layout bugs
– Added daterange support in sidepanel links in testcenter
– Silenced argc in update.php
– fixed jumping hr on interface in IE7
– Changed logaholic javascript tracker to work directly with mysql again.
– Changed license system, ioncube is no longer required.

All versions have been updated on our site, so please log in and visit your order page to download the latest version.

If you are not a customer yet, our Free Trial has also been updated to this version. You can get it here.

Thanks for all your feedback!

Michael
PS:
If you want to know more about the Microsoft bots visiting your site, check out these links:

Discussion:
http://www.webmasterworld.com/msn_microsoft_search/3424476.htm

and microsoft’s excuse:
http://blogs.msdn.com/webmaster/archive/2007/12/04/live-search-and-cloaking-detection.aspx

michael, March 21, 2008

Our email hosting provider installed new SPAM filters a few weeks ago. We had pretty ‘agressive’ filtering enabled on our incomming suport and sales email accounts, as they receive a huge amount of spam.

Unfortunately, the new filters were a bit too enthusiastic.

A lot a valid support emails have ended up in the Spam box, which is purged every 3 days.

If you’ve sent us a message in the last 2 weeks and did not receive a reply from us, there is a good chance your email was blocked or deleted by now. In this case, please resubmit your suport ticket here.

The filter settings has been lowered now, so your message should get through again.

Our apologies for any inconvenience.

michael, February 26, 2008

Logaholic has released version 2.0 RC8, which adresses some security issues, fixes a number of bugs and adds a few features.

Security Update:
– Added Anti-SQL injection measures.
– Added Anti-cross site scripting
– Added Anti-HTML injection measures.

Other Changes:
– Fixed bug preventing the use of some faster summary tables (Speeds up important reports)
– Fixed various Logaholic SPE issues, added branding option
– Added search to various reports
– Added custom setting for visit/session timeout period
– Added resove IP on/off switch for click-trail reports

This release should fix the vulnerabilities mentioned on various security related websites (i.e SecurityFocus.com). If you have any further information concering Logaholic security, please contact us to report the issue.

I would like to mention that these issues were classified as ‘moderate risk’. Moreover, they could only be taken advantage of by others if your logaholic directory is not password protected.

Needless to say, we advise everyone to password protect the logaholic installation directory.

We also advise everyone to upgrade to this version. All versions on our site have been updated. If you are a logaholic customer, please log in to your account and access your Order History. You will be able to download your update from there.

michael, February 1, 2008

Logaholic has changed it’s offering of product versions. Most importantly you can now buy a 5 website/profile version next to the original full version.

Here are the details:

Logaholic Web Analytics – 5 Website profiles ($67)
Single user license, for personal use only. With this license you can install Logaholic on one physical server and analyze up to 5 different websites.

Logaholic Web Analytics – Full Version ($167)
Single user license, for personal use only. With this license you can install Logaholic on one physical server and analyze as many websites as you want.

This latest release (2.0 rc5) has another new feature that lets you dynamically search within reports. Check out some screenshots:

michael, January 4, 2008

First of all, happy new year and thanks to all for the great response to our last posting – you guys are keeping me so busy I still haven’t had time to change the site! It must be a conspiracy 🙂

Thank you all very very much!

As a result, the bonus offer for a personal version with unlimited profiles for $67 will still be available over the weekend. So please make sure to get your order in before monday!

Current customers can now download the Logaholic 2.0 upgrade also.
Just log into your account here: http://www.logaholic.com/order/account.php

Click ‘View’ for your previous order to get the download link!