Logaholic Data Privacy and Cookie Policy.

Last updated May 25, 2018

Logaholic is committed to protecting your privacy. This Data Privacy and cookie Policy tells you about Logaholic’s policy and practice for the collection, use, processing, storage, transfer, protection, and disclosure of information that we may collect about you through our website, www.logaholic.com, or any (sub)domains, Logaholic websites, Logaholic services, marketing events or our partners.

Before you access and use our websites or submit your personal information to us, you will be asked to provide your authorization and consent by agreeing to our cookie policy which is part of this Logaholic Data Privacy and Cookie Policy. When you click ok you are consenting to the collection, your submission (if applicable), and processing of information about you as described herein, in compliance with relevant data protection laws.

The collection, use, processing, storage, transfer and disclosure of your Personal Information (as defined below) will be limited to the terms under which you provide Logaholic your authorization. Logaholic is committed to compliance with EUs GDPR privacy frame work, Directive 95/46/EC.

Collection of Your Personal Information

Personal information (Personal Information) is data that can be used to identify, either directly or indirectly, an individual to whom the information applies. The information that we may collect from you includes your name, mailing address, phone number, email address, contact preferences, occupation, login information (account number, password), marketing preferences, social media account information, and as applicable, IP address.

Logaholic will not collect any Personal Information about you unless you voluntarily choose to provide it to us or our partners (e.g. to obtain a newsletter subscription, white papers, participate in surveys, generate product downloads, register for marketing events, promotions or job applications), you provide your explicit consent, or unless it is permitted by applicable laws and regulations. You can always opt out at any time by clicking the “unsubscribe” link in any email or to send us a message with your request.

Use of Your Personal Information

When you do voluntarily provide us with Personal Information, we will use it to provide you information about our products, process your order, register you for an event, create an account, provide customer service, respond to a specific question, offer you the opportunity to participate in contests, register for courses, manage a job application, or provide access to additional information or offers. We also use the information we collect to improve the content of our website, to notify customers of updates to our website, products, and also to contact customers for marketing and sales purposes, including renewals, that are related to a customers specific needs and interests.

Disclosure to Third Parties, Service Providers, and Others

Logaholic will not sell, rent or otherwise share your personal information, unless required by law or when required to complete/enhance a contractual service to you.

In order to support and enhance the customer relationship with you, Logaholic may store, process, or share your Personal Information with our partners and affiliates (e.g. channel partners, credit card processors, data hosters and service providers) to perform a function, provide you with information that you may be interested in or complete a transaction related to your purchase or interest in purchasing Logaholic solutions.

To provide these services to you we need your explicit consent to share your Personal Information with them. Third parties with whom we share your Personal Information are all bound by all relevant and applicable data privacy laws, terms of confidentiality and Logaholic’s Privacy Policy.

Logaholic may also share non-personal summary information with our worldwide partners and affiliates. In the event Logaholic shares any information with a worldwide partner or affiliate, Logaholic also does so with your explicit consent and Logaholic ensures that all worldwide partners or affiliates who do receive information protect the information with the same care and policies as Logaholic does. For purposes of this Privacy Policy, non-personal information combined with personal information is treated as Personal Information.

On rare occasions Logaholic may be required to disclose your Personal Information by law, legal process, litigation, and/or requests from public and governmental authorities. Logaholic may also disclose your Personal Information for purposes of investigations of threats to national security, compliance with requests from law enforcement, or other issues of public importance, or when we determine that disclosure is reasonably necessary to enforce our terms and conditions or protect our operations or users.

Purpose Limitation

Logaholic will collect, use or disclose Personal Information supplied by you, for the purposes disclosed to you, unless the disclosure is a use of the Personal Information for an additional purpose related to the original purpose, is necessary to prepare, negotiate and perform a contract with you, is required by law or competent governmental authority, is necessary to establish or preserve a legal claim or defense against a legal claim, or is necessary to prevent fraud or other illegal activities.

Cookies and Other Technologies

What Are Cookies

A cookie is a small text file that a website saves on your computer or mobile device when you visit the site. It enables the website to remember your actions and preferences (such as login, language, font size and other display preferences) over a period of time, so you don’t have to keep re-entering them whenever you come back to the site or browse from one page to another.

For more general information on cookies see the Wikipedia article on HTTP Cookies.

How We Use Cookies

We use cookies for a variety of reasons detailed below but we will never use cookie data to personally identify you. Unfortunately in most cases there are no industry standard options for disabling cookies without completely disabling the functionality and features they add to this site. For an optimal website experience we recommended that you leave cookies on, even if you are not sure whether you need them or not in case they are used to provide a service that you use.

Disabling Cookies

You can prevent the setting of cookies by adjusting the settings on your browser (see your browser Help for how to do this or http://www.aboutcookies.org/). Be aware that disabling cookies will affect the functionality of this and many other websites that you visit. Disabling cookies will usually result in disabling certain functionality and features of this site. Therefore it is recommended that you do not disable cookies.

The Cookies We Set

  • Account related cookies

If you create an account with us then we will use cookies for the management of the signup process and general administration. These cookies will usually be deleted when you log out however in some cases they may remain afterwards to remember your site preferences when logged out.

  • Login related cookies

We use cookies when you are logged in so that we can remember this fact. This prevents you from having to log in every single time you visit a new page. These cookies are typically removed or cleared when you log out to ensure that you can only access restricted features and areas when logged in.

  • Email newsletters related cookies

This site offers newsletter or email subscription services and cookies may be used to remember if you are already registered and whether to show certain notifications which might only be valid to subscribed/unsubscribed users.

  • Orders processing related cookies

This site offers e-commerce or payment facilities and some cookies are essential to ensure that your order is remembered between pages so that we can process it properly.

  • Surveys related cookies

From time to time we offer user surveys and questionnaires to provide you with interesting insights, helpful tools, or to understand our user base more accurately. These surveys may use cookies to remember who has already taken part in a survey or to provide you with accurate results after you change pages.

  • Forms related cookies

When you submit data to through a form such as those found on contact pages or comment forms cookies may be set to remember your user details for future correspondence.

Third Party Cookies

In some special cases we also use cookies provided by trusted third parties. The following section details which third party cookies you might encounter through this site.

  • We use proprietary and sometimes third party analytics to track and measure usage of this site so that we can continue to produce engaging content. These cookies may track things such as; how long you spend on the site or pages you visit which helps us to understand how we can improve the site for you. When third party analytics are used we will ask separately for your permission, although we make sure we always use privacy compliant 3rd party services they may differ from our regular policies
  • From time to time we test new features and make subtle changes to the way that the site is delivered. When we are still testing new features these cookies may be used to ensure that you receive a consistent experience whilst on the site whilst ensuring we understand which optimizations our users appreciate the most.
  • As we sell products its important for us to understand statistics about how many of the visitors to our site actually make a purchase and as such this is the kind of data that these cookies will track. This is important to you as it means that we can accurately make business predictions that allow us to monitor our advertising and product costs to ensure the best possible price.

3rd party services we use:

StripePayment processing.Privacy policy
IntercomCommunications.Privacy policy
RackspaceHostingPrivacy policy
Digital OceanHostingPrivacy policy


Other tracking technologies.

Cookies are not the only way to recognize or track visitors to a website and/or mobile app and/or platform. We may use other, similar technologies from time to time, like web beacons (sometimes called “tracking pixels” or “clear gifs”). These are tiny graphics files that contain a unique identifier that enable us to recognize when someone has visited our Websites and/or App and/or platform. In many instances, these technologies are reliant on cookies to function properly, and so declining cookies may impair their functioning.

Accuracy and Retention of Personal Information

Logaholic strives to keep your Personal Information up to date and to help us maintain its accuracy. Your Personal Information will be stored only for the time period necessary to fulfill the purposes outlined in this Privacy Policy unless otherwise required or permitted by law.

Communications and Subscription Preferences

You have the choice to determine what information you receive from Logaholic about products and services. If you wish to discontinue receiving marketing and/or non-transactional e-mails from us, you may do so in the My Account section of our website, using an “unsubscribe” link in any email or by sending an email to support@logaholic.com. We would like to emphasize that this provision does not apply to transactional emails related to users business relationship with Logaholic.

In the event you choose not to provide certain personal information, we may not be able to respond completely or adequately to your questions, provide updates, and/or information about our products and services. You can always opt out of receiving certain communications at any time by updating your subscription preferences page, click the “unsubscribe” link in any email, or by sending an email to support@logaholic.com. We will however continue to use your Personal Information for the limited purpose of sending you important notices relating to information about your purchases and changes to our policies and agreements, or for other reasons permitted by applicable law.

Data Security

Logaholic takes the security of Personal Information seriously. To protect your Personal Information that you have provided us against accidental or unlawful destruction, loss or alteration, Logaholic uses technical and organizational security measures to prevent any unauthorized disclosure or access.

Data Security Breach

Logaholic has implemented strict security controls, intrusion/monitoring detection software and processes to alert us in the case of a potential or actual intrusion of our information systems. If any data security breach occurs and it may impact your Personal Information, you will be notified as soon as possible once the breach has been determined.

Comments, Blogs, Third Party Websites and Links

Logaholic is only responsible for privacy practices of Logaholic and its websites. Logaholic’s website may contain links to other websites for additional information and convenience. Logaholic does not control those other websites, endorse or make any representation about other websites, and is not responsible for the privacy practices of those other websites. Some of Logaholic’s websites contain interactive elements such as comments that allow users to publish their own content. Any information posted on comments becomes public, which means it could be read, collected or used by other users in any manner. Logaholic is not responsible for any Personal Information you choose to submit in earlier mentioned sections

Consent to Transfer, Process, and Store Personal Information

Logaholic uses global data centers so the information you provide to Logaholic may be transferred. Services under app.logaholic.com are hosted in USA. However when not conflicting with American legislation Logaholic stores and transfers your information in compliance with EU’s GDPR, Directive 95/46/EC. When you run an exclusive Logaholic cloud server you may choose where to run the application and store the data. Unless you indicate otherwise we will comply with EU’s GDPR, Directive 95/46/EC.

Right to be Forgotten

Logaholic is committed to taking reasonable steps to ensure that any Personal Information requests to be forgotten are erased in a reasonable time of the request. You may submit such requests no more than once a year sufficiently documented so Logaholic can confirm your identity as being the rightful owner of the data in question. You may send your requests to support@logaholic.com.

Requests to be forgotten do not apply to information that you have made public by posting on our comments, blogs, or have made available to third parties yourself, this is beyond the reach of what Logaholic can erase. Logaholic will do everything possible to erase your Personal Information if you withdraw your consent (opt out) from receiving information for us and request the right to be forgotten. However, Logaholic will not be able to erase all of your Personal Information if it is technically impossible due to limitations to existing technology, or for legal reasons (Logaholic maybe mandated by local law to keep certain Personal Information).

Childrens Privacy

Logaholic will not knowingly collect Personal Information from any person that is not a legal adult, as defined by local law, without insisting that they seek prior parental consent, if such consent is required by applicable law. Logaholic does not target children in connection with its products, services, and websites. In the event Logaholic uses or discloses Personal Information of a person that is not a legal adult, Logaholic will seek parental consent pursuant to local laws and regulations in order to protect the person that is not a legal adult.

Changes to this Privacy Policy

As a technology company, our systems will mature and change as will this Data Privacy Policy. Changes to this Data Privacy Policy with the most recent revision date will be posted at www.logaholic.com. We will take the steps to notify you of the material changes to this Data Privacy Policy by posting the changes here or contacting you by e-mail.


Logaholic is committed to responding to reasonable requests to review any of your Personal Information we may have and to amend, correct, or delete any inaccuracies. To have your information amended, corrected, or deleted, or if you have any questions that werent answered in this Data Privacy and Cookie Policy, you can contact us at Logaholic BV, Ellernanstraat 15c, 1114 AK Amsterdam The Netherlands email us at support@logaholic.com.