michael, April 25, 2007

We are very thankful that so many people are finding their way to Logaholic. This growth has also brought us a lot more support mail and recently our response times have been slipping a little (oeps!). Since great customer support is something we will not compromise on, we’ve made some improvements.

We’ve decided to centralize the help documentation and customer support into one streamlined Support Center.
One integrated system will make it much easier for us to respond to questions and create helpful documentation anybody can use. We’ll be adding lots of articles to the knowledge base.

This Support Center replaces the the old helpdesk ticket system and the forum. You can still email us at sales@logaholic.com or at support@logaholic.com but your messages will automatically be processed through the support center. Cool ai ?

If you still have open tickets in the old helpdesk, don’t worry, we’ll be sending you a reply shortly.

One more housekeeping note: We’ve changed Email hosts and our DNS has been altered today. Email deliverability could be spotty for the next 48 hours tops.

(more…)

michael, March 13, 2007

Hi Everyone,

I just wanted to let you know we have updated Logahoilic Website Statistics & Analytics to version 1.93. Both the Trial and the Paid versions have been updated.

Current customers can log in here. Click My Account and View your order history to find the download link.

Otherwise, please download the trial version from our website here
http://www.logaholic.com/wp/trial-download/

What’s new ?

  • Incoming traffic from from ads on the Google Content Network is now logged as being from the source domain, not from “googlesyndication.com”.

    If you advertise with Adwords on the Content Network (like me), this is going to save your life ! Finally you can see which sites your ads are running on, measure conversion from those sites and have a ball with Google’s Site Exclusion feature in Adwords.

    Using this information, you can finally make the Google content network work in a cost effective way!

  • Flash Graphs on the Trends screen no longer occasionally load off-center.
  • Improved Visual Mode
  • Improved Keyword detection
  • Improved Useragent detection
  • Optimized updater
  • Lots of ‘under the hood’ improvements in this version, including better output handling when running logaholic form a cron job.

Here is a screenshot of the new ‘adsense referrers’:

michael, February 28, 2007

This is just a minor update that fixes a few bugs in our previous trial version. If you have downloaded Logaholic before and were having trouble installing it, the new version should be a lot easier in that respect!

You can get the software from the Download page.

Thanks!

michael, February 5, 2007

Logaholic is proud to announce the release of our latest version, Logaholic 1.9

This version offers significant improvements and really good looking charts.

Also, I’m very happy to be able to offer you a free trail download so you can install and use the fully functional software yourself!

michael,

A new home for Logaholic was well overdue, but now, it is finally here 😉

We hope you like our new site design. We’ll still be changing a lot of the copy and adding content in the weeks to come, so please stay tuned.

If you run into any bad links, please let us know. If you have any comments, please don’t hesitate to leave them below.

Thanks!