Logaholic doesn't collect data.

2013-04-28 04:23:50Tags: logahilic,problem,doesnt,work
My site based on whmcs template, I placed script into body section as stated in guide, but there are no data at all, system doesn't see anything. My site is hub4b.com.


Hi, I see you have placed the javascript tag in your pages, but not all the code is there so I think something went wrong when you copied that into your page. Please go to the Edit profile > Data collection tab and copy the code again. Paste it exactly as is in your template. You can use Firebug in Firefox to see if there are any javascript errors in your page. Apart from the incomplete logaholic code, another script on you page is showing an error.This can effect execution of all javascript on your site. Let me know if you need any help! Kind regards, Michael
I definitely need help, I just check again, that is all code I got from data collection tab, nothing more. And there are errors in that code. "if (document.location.protocol=="https:") else" gives error unexpected token else "var lwa = trackPage();" - trackpage is not define. I have no idea how to fix that((((
That is definitely weird. Which browser are you using? Can you send an email to support@logaholic.com with access info for your logaholic so we can take a look for you? You can find an example of the complete code on this page: http://www.logaholic.com/manual/profile-configuration/data-collection/javascript-based-tracking/ I'll also send you the correct code for your site once I have your email. Thanks!
I fixed problem, it was related to WHMCS, code must be placed between {literal}...{/literal}.
Ah, ok. Thanks for your feedback.
The information on this page relates to older Logaholic versions (prior to Logaholic 6) and may be outdated.