"Segmented" parameters shows different results than using simple "filter" in report tile.

2012-09-18 16:56:14Tags: segmented-filters-search-pages-that-match-strange-results
Hello Support, I may have asked this before, but I am seeing results that puzzle me. When I set up a "segmented" filter for the string /FLCC1000/ contained within the URL I get results that contain values like FLCC1600 FLCC2400 etc.... But when I apply the 'Search Pages that Match' feature using the same FLCC1000, ONLY matches to that string are presented. This is WITH and WITHOUT appliying the matching "Segmented Filter' at the same time. any ideas? When I create the 'Segmented Filter' for the needed string within the URL, the popup that shows "possible" results DOES only show values matching my requested string. Puzzling.... John A. Ridgway

Answer:

Hi John,

This is a common point of confusion with regards to segments.

A segment is not the same as searching for "matching items" in a report.

A segment defines a group of visitors. It uses the segment definition to create a list of matching visitor ID's.

When you apply a segment to a report, all the information in that report is limited to that group of visitors (i.e "the segment").

In your example, you are creating a segment of people who accessed the /FLCC1000/ page on your site.

When you apply that segment to a Top Pages report, the results show ALL the pages that were visited by the people in that segment.

I hope this helps, please let me know if you have any questions!

 

 

 

 

 

That does explain the difference and shatters my perception of what I thought I was reporting on! I may have to re-evaluate my segments now...LOL! Thanks! John Ridgway
I know it gets confusing when using URL's to define a segment. It's much easier to wrap your head around the concept if you think of a segment defined by a country. e.g. Top Pages for my segment: US visitors. But, whether its a country, URL, referrer or keyword, the concept is always the same, you are defining a group of visitors that you want to be able to isolate from all the other visitors.
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